AutoGate Maintenance & Warranty Policy
At AutoGate, we are committed to delivering high-quality access control solutions and ensuring the longevity of our products. While we do not offer refunds or returns, we do provide maintenance services to support our customers.
- Maintenance Services
If you experience any issues with your AutoGate product, our team is available to assess and service your equipment. Maintenance visits may include troubleshooting, adjustments, and necessary repairs to keep your system operating optimally. - Warranty Coverage
All AutoGate products are covered by a 12-month warranty against manufacturing defects. If a defect arises within this period:
• Contact us with proof of purchase and details of the issue.
• We will assess the problem and provide maintenance or necessary repairs.
• Warranty does not cover damages caused by misuse, improper installation, or unauthorized modifications. - Non-Returnable & Non-Refundable Policy
• Due to the nature of our products and services, we do not accept returns or offer refunds.
• Customized or made-to-order products are non-exchangeable.
• Products damaged due to external factors, improper use, or incorrect installation are not covered under warranty. - How to Request Maintenance
To arrange a maintenance visit or inquire about warranty service, please contact our support team at sales@autogatedurban
AutoGate reserves the right to modify this policy at any time without prior notice.